Return & cancellation policy
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Refund Procedure
Unitelle will issue a refund to you depending on the method you used for payment, as follows
- if you paid by credit/debit card – Refunds will be done only through the Original Mode of Payment.
- if you paid by COD, we will issue a refund to your wallet/bank transfer.
Non-Returnable Products
- Products that have been used or damaged by you or are not in the same condition as you received them.
- any consumable product which has been used or installed.
- products with tampered or missing serial numbers.
Return & cancellation policy
- You have a right to return a product within 30 days of receipt of shipment
- If the packaging has minor soiling or is opened and the product is not defective, unused, no visible scratches and also marks are observed. So a re-stocking fee of 25 percent will be deducted while making an exchange/refund.
- The products in Unitelle are in their original retail packaging (Sealed/Closed Box) so there is no damage and also tampered in any condition. so The seal of the item needs to be in intact condition.
